Privacy Policy

Privacy Policy

AI Academy Bangladesh (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://aiacademy.com.bd/ (the “Site”), and when you use our services (collectively, the “Services”). This policy applies to all users of our Site and Services, regardless of location.

1. Information We Collect

We collect several types of information from and about users of our Services:

Personal Information You Provide:

 

• Account Information: When you register for an account, enroll in a course, or purchase a service, we collect personal information such as your name, email address, phone number, and mailing address.
• Payment Information: When you make a purchase, we may collect payment information, such as MFS like Bkash, Nagad etc number details or other payment processor information.
• Profile Information: You may choose to provide additional information for your user profile, including your educational background, skills, and professional experience.
• Communication Data: When you contact us, we may collect information about the communication, including your questions, feedback, or support requests.

Automatically Collected Information:

• Log Data: We automatically log information about your access and use of the Site, including your IP address, browser type, operating system, referring URLs, device information, pages visited, and the dates/times of such visits.
• Usage Information: We collect information about your interactions with our Site and Services, such as courses you enroll in, content you view, and your learning progress.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience and collect data about your preferences and usage of our Site.

Information from Third Parties: We may receive information about you from third-party platforms (such as social media) if you connect your AI Academy Bangladesh account with these services. We will comply with their respective privacy policies when doing this.

2. How We Use Your Information

We use your information for various purposes, including:
 

• Providing and Maintaining Services: To deliver and personalize the Services, including course access, support materials, and progress tracking.
• Account Management: To manage your account, verify your identity, and process your payments.
• Communication: To communicate with you about your account, courses, and other aspects of the Services, including sending you notifications, updates, and announcements.
• Improving Our Services: To enhance our Site and Services, and to develop new features, content, and programs.
• Personalization: To tailor your experience based on your preferences and learning patterns.
• Marketing and Promotions: To send you information about new courses, special offers, and other promotional materials (subject to your consent where required by applicable law).
• Research and Analytics: To conduct research and gather data to improve our educational programs and user experience.
• Legal and Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing and Disclosure of Your Information

We may share your personal information with the following third parties:

• Service Providers: We engage third-party service providers to perform functions such as payment processing, data storage, analytics, and email delivery.
• Instructors and Partners: When you enroll in a course, we may share your information with the instructor of the course. We may also share necessary information with partner organizations for collaborations.
• Legal Authorities: We may disclose your information if we are required to do so by law or in response to a valid legal request, such as a court order or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.
• With Your Consent: We will share your personal information with other third parties if we obtain your explicit consent to do so.

4. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from those in your country. When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect your personal information as required by applicable laws.
 

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.
 

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to correct or update any inaccurate or incomplete personal information.
Erasure: You have the right to request the deletion of your personal information, subject to legal limitations.
Restriction of Processing: You have the right to restrict or limit the processing of your personal information.
Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Withdraw Consent: If we have collected and processed your personal information based on your consent, you have the right to withdraw your consent at any time.
Complaint: You have the right to lodge a complaint with a data protection supervisory authority in your jurisdiction.

 To exercise any of these rights, please contact us using the information in the “Contact Us” section below.
 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and track your usage of our Site. You have control over the use of cookies through your browser settings. However, declining cookies may impair some website features. Our use of cookies includes:
 

• Essential Cookies: Necessary for website functionality, user authentication, etc
• Analytics Cookies: Enable us to understand how you use our website (Google Analytics, etc.)
• Marketing Cookies: Used by advertising partners to show you relevant advertisements
   

8. Children’s Privacy

Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us and we will take steps to delete such information.
 

9. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site and, where appropriate, through other means, such as email. Your continued use of our Services after such changes constitutes your acceptance of the new Privacy Policy. Please review this policy periodically.
 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: 

Phone: +8801767776181

Email: Admin@aiacademy.com